Personal information is defined in the Privacy Act 1988 (the Privacy Act) as “Information or an opinion about an identified individual, or an individual who is reasonably identifiable:
Common examples of personal information include an individual's name, address, telephone number and date of birth.
Dragonfly is an Information Technology and Systems Integrator, and we collect personal information where it is reasonably necessary for our functions or activities.
Dragonfly performs many different functions and activities. The collection of Personal information enables Dragonfly to:
The types of personal information that Dragonfly collects and holds includes:
For those that apply to work at Dragonfly, we may also collect employment history information, education details and other information that may be covered in background checks (such as eligibility to work, references, criminal record check in certain circumstances).
As an employee of Dragonfly, we also collect information such as payroll requirements (banking and superannuation details), performance and use of company assets/systems.
Dragonfly collects personal information from:
In most cases, Dragonfly collects personal information directly from relevant individuals but, depending on the circumstances we may also collect personal information from third parties (for example, we may collect personal information about employees of Dragonfly from the individual).
We also collect the personal information in different ways and through several different media depending on the circumstances including:
Dragonfly keeps different types of records that include personal information. These include records stored electronically in databases and licensed tools.
If Dragonfly collects personal information for a particular purpose, Dragonfly may use or disclose that personal information for that purpose.
We may also use or disclose personal information for other secondary purposes including the following:
Dragonfly does not disclose the personal information it collects and holds to overseas recipients.
Dragonfly may disclose the personal information it collects and holds to overseas recipients who are partner organisations with Dragonfly, but with the permission of the individual to do so.
In addition to Dragonfly’s systems in Australia, Dragonfly currently uses cloud-based systems which are provided by persons located in, and store personal information on servers located in, the USA.
You may request access to your personal information held by us by emailing us at firstname.lastname@example.org. We will provide access where we are required to do so under law.
In other cases, we reserve our right not to provide access. We also reserve the right to recover our reasonable costs of providing you with access to your personal information held by us where legally permissible.
If you believe that Dragonfly holds personal information about you that is wrong (which includes inaccurate, out of date, incomplete, irrelevant, or misleading data), or you wish to complain about how we have handled your personal information, you should contact us on 1300 663 220 or via our website at www.dragonflytechnologies.com.au/contact-us
We will acknowledge receipt of your complaint and will attend to your complaint and endeavour to resolve it within an appropriate and reasonable time.
If, after this, you are not satisfied with the outcome, you are entitled to complain to the Office of the Australian Information Commissioner (OAIC). You may contact the OAIC on either 1300 363 992 or their website – www.oaic.gov.au/about-us/contact-us/.